Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Times
Estimated delivery times:
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Domestic Orders: 3–7 business days
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International Orders: 7–21 business days (depending on destination and customs processing)
Please note that delivery times are estimates and may vary due to weather, carrier delays, or other unforeseen circumstances.
Shipping Rates
Shipping charges are calculated at checkout based on your delivery location and the shipping method selected.
We may offer free shipping on orders over [Amount], where applicable.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment's progress.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.
Delayed or Lost Shipments
While we work with trusted shipping carriers, delays can occasionally occur. If your order has not arrived within the expected timeframe, please contact us at [Your Email Address], and we will assist you in resolving the issue.
International Orders
International customers may be responsible for customs duties, taxes, or import fees imposed by their country's customs authorities. These charges are the responsibility of the customer.
Damaged or Missing Items
If your order arrives damaged or if any items are missing, please contact us within 48 hours of delivery with your order number and photos (if applicable). We will work to resolve the issue promptly.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
Email: [Your Email Address]
Business Hours: Monday–Friday, 9:00 AM–5:00 PM